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Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Welcome to AI Face Swap ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered face swapping service at face-swapping.com.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Username (if provided)
  • Password (encrypted)
  • Authentication data (OAuth tokens if using social login)

2.2 Usage Data

We automatically collect certain information about your device and how you interact with our service:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and features used
  • Time and date of visits
  • Credit usage and transaction history

2.3 Uploaded Content

To provide our face swapping service, you upload:

  • Images: Source and target photos for face swapping
  • Videos: Source and target videos for video face swapping
  • Generated Content: The resulting face-swapped images and videos

Important: We temporarily store uploaded content to process your requests. Images are typically deleted within 24 hours, and videos within 7 days after processing, unless you choose to keep them in your account history.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our AI face swapping service
  • Account Management: To manage your account, process payments, and handle credits
  • Communication: To send you service-related notifications, updates, and support messages
  • Security: To detect, prevent, and address technical issues and fraudulent activity
  • Analytics: To understand how users interact with our service and improve user experience
  • Legal Compliance: To comply with legal obligations and protect our rights

4. Data Storage and Security

4.1 Data Storage

Your data is stored on secure servers provided by Railway and other trusted cloud service providers. We implement industry-standard security measures including:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest for sensitive data
  • Regular security audits and updates
  • Access controls and authentication

4.2 Data Retention

We retain your information as follows:

  • Account Data: Until you delete your account
  • Uploaded Images: 24 hours after processing (unless saved to history)
  • Uploaded Videos: 7 days after processing (unless saved to history)
  • Saved History: Until you manually delete them
  • Transaction Records: 7 years for accounting and legal purposes

5. Third-Party Services

5.1 Payment Processor

We use Creem as our payment processor. When you make a purchase, your payment information is processed directly by Creem. We do not store your credit card details. Please review Creem's privacy policy for information about their data practices.

5.2 AI Processing Providers

We use third-party AI service providers to perform face swapping operations. These providers process your uploaded images and videos but do not retain them after processing is complete.

5.3 Analytics Services

We may use analytics services (such as Google Analytics) to understand how users interact with our service. These services may collect information about your usage patterns.

6. Your Rights

6.1 GDPR Rights (EU Users)

If you are located in the European Union, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time

6.2 CCPA Rights (California Users)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information
  • Opt-out of the sale of your personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

6.3 Exercising Your Rights

To exercise any of these rights, please contact us at fwrd@qq.com. We will respond to your request within 30 days.

7. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: